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Lowest Price Guarantee

Is this for Real?

Yes! We have heard some of our customers asking about other travel sites offering the same promotions and lowest price guaranteed and we decided to offer it to our loyal Polo Travel customers.

How does the guarantee work?

It's simple! When you are ready to book, if you find a lower price published on another website for the exact same pre-packaged vacation that is bookable on line, if we can’t match or beat the price….we will give you the identical pre-packaged vacation for free!

See our full terms and conditions for details.

Air Transat is also offering a lowest price guarantee on their 2012 Winter getaway. The difference with booking online vs a travel agent is you do it yourself when you want. There is no other benefit really... in fact, you may pay more. When you book with Polo Travel you never pay more and receive travel experience and service for all your travel arrangements.

What if I find a lower price later?

Our Guarantee is based upon ‘at time of booking’. As prices fluctuate regularly and almost daily, our guarantee is designed while ensuring you get the lowest price when you decide to book!

What if the Price goes up after I book?

This is great for you. We won't ask you to pay more and believe that it is in most cases wise to book as soon as possible while ensuring you get availability.

What if I get quoted a lower price by another agency over the phone?

Our price verification and matching is based ONLY upon published prices for bookable online pre-packaged vacations on competing websites so that it can be properly verified by us.

What if another company has the same price?

Our guarantee is to match or offer you the lowest price available at the time of your booking. At Polo Travel with pricing we also offer you customer service and assistance should you require it at no additional charges to you.

What if I can get a similar pre-package vacation at a lower price?

The pre-package vacation that you compare must be identical to qualify. This includes times, hotels, dates etc. Polo Travel will not be understold.

For a full list of terms and conditions regarding comparing trips, please click here.

How do I get my pre-package vacation for free if I find it at a lower price?

We make it easy. If you have found an identical pre-package vacation as defined by our terms and conditions, call one of agents to to have us verify your findings. If we cannot match or beat the verified price, you will receive the identical pre-package vacation for free!

Can I cancel my pre-package vacation and rebook if the price goes down?

Yes you may, however, there may be cancellation fees that apply that may negate the gain of the lower price. Please inquire with one of our travel consultants.


Call a Polo Travel Consultant and let us help you with your next travel booking

Toronto: (416) 230-6691 - Toll Free: 1(866) 386-7656



Copyright - 2017 - Polo Travel Ltd. - 3300 Steeles Avenue W. Unit 8 - Concord, Ontario Canada - L4K 2Y4
Local: 905-669-4937 - Toronto Line: 416-230-6691 - Toll Free: 1-866-386-POLO (7656)